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iPad Repair Process

Bummer!  Your iPad isn't working?

It is best to diagnose the issue in-person at DHMS.  Please bring your iPad down to the Tech Office near the library.

If this isn't possible email alexander.wohlwend@district196.org to arrange for drop-off/pick-up.

Thank you for your patience during this process.

Important Notes about iPad Damages:

  • Intentional damage to an iPad is not covered (including 1st incident)

  • Lost iPads are not covered and must be fully replaced by the family (estimated at $344)

  • Power cords/bricks are not covered under this plan as any replacements for those will be the responsibility of the family

Alexander Wohlwend

Alexander Wohlwend

Mobile Device Support Spec
District Office